Open any email from us, scroll to the footer, and click "Manage email preferences". That takes you to your preference center where you can opt out of each type independently:
- Marketing — product news, feature launches, promotions
- Weekly digest — your profile stats summary
- Score-change alerts — notifications when your score moves
- Milestone celebrations — first review, first vouch, score band changes
- Educational drip — onboarding tips, "how to" sequences
You don't need to log in to change preferences — the footer link is signed so it works straight from your inbox.
What you can't opt out of: transactional emails. Things like review invitations sent to your clients, billing receipts, security alerts, identity verification — these are essential to running your account and they always send. If you don't want any LanceRank email at all, the only option is to delete the account (see the deletion article).
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