Knowledge base

Getting started (1)

How to claim your LanceRank profile, verify, and set things up.

Getting started (9)

• How do I claim my LanceRank profile?
• Why is my platform reputation hidden after I claim?
• How long does verification take?

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Your score (1)

How the LanceRank score works and what drives it.

Your score (9)

• How is my LanceRank score calculated?
• Why does my score say "Building" instead of a number?
• How do I improve my score?

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Pro membership (1)

What Pro includes, how billing works, how to cancel.

Pro membership (6)

• What does Pro include?
• How does the "we run Google Ads for you" perk work?
• How does the trial work?

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Reviews (1)

How to request, send, respond to, and dispute reviews.

Reviews (6)

• How do I request a review from a client?
• Why can't random people leave me a review?
• How do I respond to a review?

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Trust & privacy (1)

Where your data comes from, how to remove it, and impersonation protection.

Trust & privacy (6)

• Where did you get my profile data?
• How do I request removal (right to erasure)?
• I think someone is impersonating me on LanceRank — what do I do?

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Platforms & syncing (1)

How to connect platforms, the Chrome extension, syncing.

Platforms & syncing (10)

• How do I connect a platform (Upwork, Fiverr, Toptal, etc.)?
• Which platforms does LanceRank support?
• My platform reputation isn't showing up — what do I do?

View all 10